We are overloaded with data – it’s coming from our call centers, our websites, our retail partners, our media agencies. Yet in spite of being awash with data, we have a data black hole. We’ve got GRPs, click-throughs, Likes, Share of Voice to help..
- Blog (65)
- Brand Tracking (3)
- case study (1)
- Customer Experience (8)
- Experience Marketing (26)
- Experience Metrics (15)
- IPA (1)
- Media & Touchpoints Insights (7)
- News (28)
- Real Time Experience Tracking (3)
- Retail Banking (8)
- Retail Banking Coronavirus Insights (31)
- Supplier Diversity (2)
- Women Owned (2)
Challenger banks are all the rage! From Atom to Monzo, Virgin to Metro, everybody’s talking about the changing face of banking. Open banking and the CASS initiative is laying the groundwork for easy switching.