--- title: MESH Experience Blog (5) description: (5) --- [![](https://www.meshexperience.com/wp-content/themes/mesh/images/logo-white.svg)](https://blog.meshexperience.com/) - [Home](https://www.meshexperience.com/) - [What We Do](https://www.meshexperience.com/what-we-do/) - [Who We Are](https://www.meshexperience.com/who-we-are/) - [News & Views](https://blog.meshexperience.com) - [Contact Us](https://www.meshexperience.com/contact-us/) ![](https://www.meshexperience.com/wp-content/themes/mesh/images/menu.svg) ![](https://www.meshexperience.com/wp-content/themes/mesh/images/close.svg) - [Home](https://www.meshexperience.com/) - [What We Do](https://www.meshexperience.com/what-we-do/) - [Who We Are](https://www.meshexperience.com/who-we-are/) - [News & Views](https://blog.meshexperience.com) - [Contact Us](https://www.meshexperience.com/contact-us/) - [Blog (69)](https://blog.meshexperience.com/tag/blog) - [Brand Tracking (3)](https://blog.meshexperience.com/tag/brand-tracking) - [case study (1)](https://blog.meshexperience.com/tag/case-study) - [Customer Experience (8)](https://blog.meshexperience.com/tag/customer-experience) - [Experience Marketing (29)](https://blog.meshexperience.com/tag/experience-marketing) - [Experience Metrics (18)](https://blog.meshexperience.com/tag/experience-metrics) - [IPA (1)](https://blog.meshexperience.com/tag/ipa) - [Media & Touchpoints Insights (7)](https://blog.meshexperience.com/tag/media-touchpoints-insights) - [News (27)](https://blog.meshexperience.com/tag/news) - [Olympics (3)](https://blog.meshexperience.com/tag/olympics) - [Real Time Experience Tracking (3)](https://blog.meshexperience.com/tag/real-time-experience-tracking) - [Retail Banking (8)](https://blog.meshexperience.com/tag/retail-banking) - [Retail Banking Coronavirus Insights (31)](https://blog.meshexperience.com/tag/retail-banking-coronavirus-insights) - [Sponsorship (3)](https://blog.meshexperience.com/tag/sponsorship) - [Superhero CMO Suite (8)](https://blog.meshexperience.com/tag/superhero-cmo-suite) - [Supplier Diversity (2)](https://blog.meshexperience.com/tag/supplier-diversity) - [Women Owned (2)](https://blog.meshexperience.com/tag/women-owned) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2028%20aug%202020%20vs2.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-28-aug-2020) BLOG ## [UK Retail Banking Corona Insights Week End 28 Aug 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-28-aug-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.  Key trends this week: **Advertising experience reach continues to drop and we are seeing signs of wear-out** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-28-aug-2020) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2021%20aug%202020%20vs2.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-21-aug-2020) BLOG ## [UK Retail Banking Corona Insights Week End 21 Aug 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-21-aug-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.  Key trends this week: **Opportunity to create solutions for those feeling better off – Higher word of mouth..** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-21-aug-2020) [![How Halifax scored on key principles for communication during a public health emergency and built its brand equity.](https://blog.meshexperience.com/hubfs/Halifax%20how%20to%20respond%20to%20a%20pandemic%20blog%20image.jpg)](https://blog.meshexperience.com/halifax-how-to-respond-to-a-pandemic) BLOG ## [Halifax - How to Respond to a Pandemic](https://blog.meshexperience.com/halifax-how-to-respond-to-a-pandemic) - Halifax has led the way in advertising comms during COVID-19. Its advertising has landed the best with customers and prospects, proving to be the most positive and persuasive banking advertising across the lockdown period. [Read More](https://blog.meshexperience.com/halifax-how-to-respond-to-a-pandemic) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2014%20aug%202020%20vs2.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-14-aug-2020) BLOG ## [UK Retail Banking Corona Insights Week End 14 Aug 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-14-aug-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.  Key trends this week: **Nearly a third worse off - Paid media is more polarizing - Harness owned and earned** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-14-aug-2020) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%207%20aug%202020%20vs1.0.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-7-aug-2020) BLOG ## [UK Retail Banking Corona Insights Week End 7 Aug 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-7-aug-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.**This week we observed that whilst customers are appreciating the efforts of banks, we see the heavy toll the..** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-7-aug-2020) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2031%20Jul%202020%20vs1.0.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-31-jul-2020) BLOG ## [UK Retail Banking Corona Insights Week End 31 Jul 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-31-jul-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: **Worry remains high – Presence is not enough – RBS in the news** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-31-jul-2020) [![](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2024%20Jul%202020%20vs1.1.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-24-jul-2020) BLOG ## [UK Retail Banking Corona Insights Week End 24 Jul 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-24-jul-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: **Increase in worry – Focus on services – Improve in-person customer services** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-24-jul-2020) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2017%20Jul%202020%20vs1.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-17-jul-2020) BLOG ## [UK Retail Banking Corona Insights Week End 17 Jul 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-17-jul-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are:  **Inform – Create Engagement through Owned – Leverage Earned** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-17-jul-2020) [![UK Retail Banking Study weekly trends on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2010%20Jul%202020%20vs1.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-10-jul-2020) BLOG ## [UK Retail Banking Corona Insights Week End 10 Jul 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-10-jul-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are:  **Advertising Again – Branches Back – Cooperative Conversations** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-10-jul-2020) [![UK Retail Banking Study weekly insights on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%203%20Jul%202020%20vs1.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-3-jul-2020) BLOG ## [UK Retail Banking Corona Insights Week End 3 Jul 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-3-jul-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are:**Be Reachable – Leverage Email – Find your Voice** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-3-jul-2020) [![US Retail Banking Study weekly insights on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/US%20Retail%20Bank%20Corona%20blog%20image%20we%2026%20jun%202020%20vs1.png)](https://blog.meshexperience.com/us-retail-banking-corona-insights-we-26-jun-2020) BLOG ## [US Retail Banking Corona Insights Week End 26 Jun 2020](https://blog.meshexperience.com/us-retail-banking-corona-insights-we-26-jun-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: **Reach Out and Support Community to Retain Customers and Advertise Innovative Features..** [Read More](https://blog.meshexperience.com/us-retail-banking-corona-insights-we-26-jun-2020) [![UK Retail Banking Study weekly insights on the impact of coronavirus, to help marketers give great customer experiences and build their brand equity.](https://blog.meshexperience.com/hubfs/UK%20Retail%20Bank%20Corona%20blog%20image%20we%2026%20jun%202020%20vs1.png)](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-26-jun-2020) BLOG ## [UK Retail Banking Corona Insights Week End 26 Jun 2020](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-26-jun-2020) We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: **Savvy Saving – Regain Presence – Diversify Channels** [Read More](https://blog.meshexperience.com/uk-retail-banking-corona-insights-we-26-jun-2020) [Previous](https://blog.meshexperience.com/page/4) [Next](https://blog.meshexperience.com/page/6) ![](https://www.meshexperience.com/wp-content/themes/mesh/images/logo-white.svg) © MESH 2025 - [Cookie Policy](https://www.meshexperience.com/cookie-policy/) - [Privacy Notice](https://www.meshexperience.com/privacy-notice/) Newsletter Signup - -