We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Increase in worry – Focus on services – Improve in-person customer services
- Blog (68)
- Brand Tracking (3)
- case study (1)
- Customer Experience (8)
- Experience Marketing (29)
- Experience Metrics (18)
- IPA (1)
- Media & Touchpoints Insights (7)
- News (28)
- Olympics (3)
- Real Time Experience Tracking (3)
- Retail Banking (8)
- Retail Banking Coronavirus Insights (31)
- Sponsorship (3)
- Supplier Diversity (2)
- Women Owned (2)
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Inform – Create Engagement through Owned – Leverage Earned
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Advertising Again – Branches Back – Cooperative Conversations
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are:Be Reachable – Leverage Email – Find your Voice
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Savvy Saving – Regain Presence – Diversify Channels
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Live up to Standards – Future Focus – Boost Online Services
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Those in Need – Deliver for All – Create Outdoor Atmosphere
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Empower and Inform – Spark Enthusiasm – Control the Narrative
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Sense of Relief – Portfolio of Messaging – Stay Close
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Banks Efforts Appreciated – Breaking the Mould – Out and About
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Reality bites – Land with radio – Style wearout
We aim to help marketers offer the best customer experience they can and continue to build their brand equity during this time of crisis.This week's themes are: Impending recession – Differentiate actions – Combat negative news.